Built around your business
We learn your services, team structure, locations, pricing rules, booking logic, and the questions your staff already ask.
Senera captures enquiries from calls, DMs, WhatsApp, forms, and email, qualifies what each person wants, books the right consultation, follows up when leads go quiet, and helps first-time customers come back.
We will review your DMs, WhatsApp, calls, forms, and follow-up flow to find where consults are leaking.
Live conversation
Patient conversation - aesthetic clinic
Patient
Hi, I am interested in anti-wrinkle injections and maybe a skin booster. Can I book a consultation?
Senera
Absolutely. Have you had these treatments before, what result are you looking for, and when would you like to come in?
Patient
I have had anti-wrinkle once before. Looking for something natural. Friday afternoon is ideal.
Senera
Thanks. I will book a consultation and include your treatment history, goals, and availability.
Friday, 2:45pm
Nurse Ellis - aesthetic consultation
Notes sent to the team: Interested in anti-wrinkle injections and skin booster. Has prior treatment experience, wants a natural result.
Your dashboard
Running in realtime
Friday, 2:45pm
Nurse Ellis - aesthetic consultation
Booking notes
Interested in anti-wrinkle injections and skin booster. Has prior treatment experience, wants a natural result.
System update
Calendar, treatment notes, and patient thread are synced.
Capture, convert, recover, retain
When someone messages, calls, fills a form, or clicks from an ad, Senera answers quickly, understands what they want, and turns the loose enquiry into a structured opportunity.
We will review your DMs, WhatsApp, calls, forms, and follow-up flow to find where consults are leaking.
New enquiry
Instagram DM - aesthetic clinic
The agent replies while intent is still warm.
Patient
Hi, I am interested in skin boosters. Do you have consults this week?
Senera
Yes. Have you had treatment before, and are you looking for hydration, glow, or texture?
Patient
First time. Mainly hydration and glow.
System update
The thread is tagged as a warm new-patient opportunity.
Human in loop
Escalates medical, pricing, refund, and edge-case questions.
Company brain
Uses your services, policies, channels, and booking rules.
Your own AI agent
Senera is custom-made for each business. It learns what you offer, how you qualify customers, who should handle each request, what details need to be captured, and when a lead should be recovered or handed to a human.
We will review your DMs, WhatsApp, calls, forms, and follow-up flow to find where consults are leaking.
Agent build
Configured to your workflow
We learn your services, team structure, locations, pricing rules, booking logic, and the questions your staff already ask.
Your agent keeps a living memory of policies, intake rules, customer preferences, follow-ups, and handoff expectations.
It is not a generic bot. It is your own AI agent, configured to qualify inbound customers and book the right next step.
Omnichannel intake
Calls, messages, emails, and forms all become the same outcome: a qualified customer request, the right booking, the right follow-up, and the details your team needs to take over.
We will review your DMs, WhatsApp, calls, forms, and follow-up flow to find where consults are leaking.
Supported channels
One intake layer across every entry point
Answers inbound calls, asks the right questions, and creates the booking while the customer is still in the moment.
Handles message-based intake for customers who would rather text than call.
Turns enquiry emails into structured requests, follow-ups, and booked appointments.
Connect the places customers already reach you, from web forms to Instagram DMs or booking-request inboxes.
Prepared handoff
Whether it is a consultation, appointment, service, or visit, the team receives the context behind the booking instead of a loose chat transcript.
We will review your DMs, WhatsApp, calls, forms, and follow-up flow to find where consults are leaking.
Booking handoff
From first message to team-ready context
A potential customer reaches out with a question, request, or booking intent.
The agent asks the right follow-up questions and captures the details your team needs.
The right appointment, consultation, or service slot is created automatically.
Your team sees the request, answers, booking details, and any next steps in one place.
Company Brain
The Company Brain is the shared memory behind your custom agent. It keeps your rules, preferences, team context, follow-up timing, and escalation boundaries available across every inbound channel.
We will review your DMs, WhatsApp, calls, forms, and follow-up flow to find where consults are leaking.
Business memory
Rules, context, and learning for every channel
Services, intake questions, pricing rules, forms, and booking policies are captured in one place.
Team availability, specialties, locations, service ownership, and handoff rules shape every booking.
Customer preferences, prior conversations, follow-ups, and unresolved knowledge gaps improve the agent.
Tone, approval paths, restricted topics, and escalation boundaries stay aligned to your business.
30-day pilot
We do not need to automate the whole business on day one. The pilot starts with one high-value inbound workflow and proves that Senera can qualify, book, follow up, and hand off with the right context.
We will review your DMs, WhatsApp, calls, forms, and follow-up flow to find where consults are leaking.
Pilot path
From first workflow to live intake agent
Pick one inbound path and define what the agent should ask, qualify, book, and hand off.
Configure the business memory, booking rules, tone, services, team context, and escalation boundaries.
Start with the channel that matters most, then expand into calls, WhatsApp, email, forms, or other inboxes.
Use the first conversations to tighten the agent until it handles inbound demand the way your team expects.